SCORZGAMING ARENA

Terms
of service

These terms apply when you play at SCORZ Gaming Arena, use our app, or pay us online. By booking or paying for play time you agree to them.

Last updated

Who we are

Trading name
Scorz Gaming Arena
Registered business
Scorz Private Limited
Address
2-6-8, Gokulam Street, Srinagar, Sriramnagar, Kakinada, Andhra Pradesh 533003
Phone
+91 80740 83693
Email
contact@scorz.games
Opening hours
Every day, 10:00–22:30

What we offer

SCORZ is a gaming lounge. We rent time on PlayStation 5 gaming stations — a console, a screen and controllers — by the half hour or hour, for one to four players per station. We also run weekly tournaments with an entry fee, and the whole floor can be booked privately for groups and events.

We do not sell games, consoles or any physical goods for delivery. Food and drinks bought at the counter are sold and consumed on the premises.

Prices

All prices are in Indian Rupees (₹) and include applicable taxes unless stated otherwise. Current rates are on our pricing table and at the counter. We may change prices; the price that applies is the one shown when you pay.

Payment terms

  • Play time is paid in full before the station is unlocked. We do not take part payments or run tabs.
  • We accept UPI, cards and cash at the counter, and UPI on the station screen. Online payments are processed by our licensed payment gateway; we never see or store your card details or UPI PIN.
  • You may top up a SCORZ wallet in advance and spend it on play time and tournament entries at our arena. Wallet balance is not interest-bearing, cannot be transferred to another person, and is not a bank account.
  • A tournament entry fee is paid in advance to reserve a seat.
  • A receipt for every payment is available at the counter and in your account.

Refunds and cancellations are covered in our refund and cancellation policy.

Your session

  • Your timer starts when the station is unlocked and ends when the time you paid for runs out. You can extend while a station is free.
  • Unused minutes at the end of a session are not carried over unless staff agree to it at the time.
  • If a station fails during your session, tell the staff. We will move you to another station or add the lost time back.

Age

Anyone can play. Players under 18 need a parent or guardian’s consent, given at the counter, before we open an account. Games carry their official age ratings, and staff will not set up a game rated above a player’s age.

Tournaments

Tournaments are contests of skill. Results are decided by play on the night, recorded by our staff, and shown on the public leaderboard. Any prize is announced before the event. We do not run, allow or take part in betting or gambling of any kind.

Conduct and equipment

Please treat the equipment and other players with care. We may end a session without refund, or refuse entry, for abuse of staff or players, deliberate damage, or unsafe behaviour. Damage caused deliberately or through clear misuse may be charged at repair cost.

Liability

We look after our equipment and premises with reasonable care. We are not responsible for personal belongings left unattended, or for loss of in-game progress on shared consoles. Nothing in these terms limits rights you have under the Consumer Protection Act, 2019.

Your data

How we handle your personal data is set out in our privacy policy.

Disputes and contact

Questions or complaints: contact@scorz.games or +91 80740 83693. We reply within 2 working days. These terms are governed by the laws of India, and the courts at Kakinada, Andhra Pradesh have jurisdiction.