Delete your data

Either way works, and both reach the same person.

By email

Write to scorzgames@gmail.com from the email on your account, or include your registered phone number. Subject: "Delete my data".

At the counter

Ask any staff member at SCORZ Kakinada. Bring the phone number you registered with.

We verify it is really your account before deleting anything — usually with a code sent to your registered WhatsApp number. That step protects you from someone else deleting your history.

We confirm within 7 days and complete deletion within 30 days. If anything has to be kept, we tell you which records and why.

• your name, phone number, email and gamer tag;
• your account and its sign-in link to Google Firebase;
• your play history and station session records;
• your wallet balance and its transaction history;
• your tournament entries, and your name on the public leaderboard and champion wall.

Verification codes need no request: they are destroyed automatically five minutes after they are sent.

Two things survive a deletion request, and we would rather say so than pretend otherwise:

Payment and tax records

Indian tax law requires invoices and payment records to be retained for up to eight years. These are kept as financial records and are not used to contact or profile you.

Tournament results already published

Where a result has been publicly announced, we remove your name and replace it with "Player", rather than rewriting the result itself.

Everything else goes. Once deleted it cannot be recovered, and a new visit means starting a fresh account.

If you only want the promotional WhatsApp messages to stop, you do not need to delete your account. Reply STOP to any promotional message, or tell us at the counter. Verification and unlock codes will still reach you, because those are sent only when you start a session.

What we collect and why is set out in full in our privacy policy.