Shipping
policy
We do not ship anything. Everything you pay SCORZ for is a service delivered in person at our arena in Kakinada. This page says when each one is delivered.
Last updated
What is delivered, and when
- Play time
- Delivered at the arena: your station unlocks and the timer starts as soon as payment is confirmed.
- Wallet top-up
- Credited to your SCORZ account instantly once the payment succeeds, for use on play time and tournament entries at the arena.
- Tournament entry
- Your seat is confirmed immediately on payment; you play on the day of the event at the arena.
- Private floor booking
- Confirmed on payment of the advance; delivered on the booked date and time at the arena.
- Food and drinks
- Sold at the counter and consumed on the premises. We do not deliver food.
No physical shipping
We do not sell, ship or courier games, consoles, accessories or any other physical goods, and we do not deliver to any address. There are no shipping charges.
If something is not delivered
If you paid and your station, wallet credit, seat or booking does not appear, tell us at the counter, call +91 80740 83693, or email contact@scorz.games. We will deliver it or refund you as set out in our refund and cancellation policy. See also our terms of service.
Where we deliver
Scorz Gaming Arena, 2-6-8, Gokulam Street, Srinagar, Sriramnagar, Kakinada, Andhra Pradesh 533003. Open every day, 10:00–22:30.